Question 1

What is PropertyLenz?

Accepted Answer

PropertyLenz is a mobile app that helps landlords and property managers conduct, document, and share rental property inspections from their phone.

Question 2

Is PropertyLenz free to use?

Accepted Answer

Yes. The Starter plan is permanently free for up to 3 properties with no credit card required.

Question 3

What platforms is PropertyLenz available on?

Accepted Answer

PropertyLenz is available on iOS and Android devices.

Question 4

What types of inspections does PropertyLenz support?

Accepted Answer

PropertyLenz supports move-in, move-out, periodic, general, and RapidCheck inspections for quick property assessments.

Question 5

Can tenants complete their own inspection?

Accepted Answer

Yes. Property managers can send tenants a link or code to complete a self-led inspection. Tenants must attach photos for any item marked as damaged.

Question 6

What does the inspection report look like?

Accepted Answer

The inspection report is a branded PDF that includes timestamped photos, room-by-room condition notes, and dual digital signatures from both the inspector and tenant.

Question 7

Does PropertyLenz work without internet?

Accepted Answer

Yes. PropertyLenz includes offline mode, allowing inspections to be completed without internet and synced later.

Question 8

Who is PropertyLenz for?

Accepted Answer

PropertyLenz is designed for independent landlords and small-to-mid-size property management companies, not large enterprise users.

Question 9

How does PropertyLenz help with deposit disputes?

Accepted Answer

Reports include timestamped photos linked to specific inspection items along with dual digital signatures, creating a clear and defensible record of property condition.

Question 10

Does it replace paper inspection checklists?

Accepted Answer

Yes. PropertyLenz fully replaces paper forms, spreadsheets, and camera-roll-based photo documentation.

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